JOB DESCRIPTION

The role is focused on providing dedicated support to the Certification Division to ensure all Management System Certification (MSC) program/activity implementation and administrative tasks are handled efficiently and effectively.

To assist in appointment of new Auditor

• To ensure the new auditors application documents submitted are completed.
• To arrange auditor evaluation session.

To assist in MSC application for new client

• To ensure the client MSC application document submitted are complete.
• To arrange the suitable audit day between auditors and client.

To assist CO in preparation of audit program – Pre audit activity

• To prepare audit advice letter and auditor appointment letter.
• To ensure the lead auditor must submit the audit plan 2 weeks before the audit conducted.
• To ensure the audit team member has the latest audit kits.
• To ensure the auditor must submit the audit report within time frame.

To assist CO in preparation of audit program – Post audit activity

• To ensure the auditor team submit all of audit the documents (eg. Audit note, records evidence, CAR and etc)
• To compile audits documents in individual client files.
• To arrange certification approval panel (CAP) meeting.
• To prepare the certificate and get client confirmation on the detail stated on the certificate.
• To prepare certification agreement and arrange with client the hand over certificate ceremony (if necessary)

To assist in establishing the effectiveness of audit

• To ensure client feedback form and Peer review form are returned. To compile any feedback and complaints related to certification matters for the Certification Manager action.

Others

• To maintain and Update certified client list/ client directory. To keep and updates certified clients list.
• To maintain proper filing and confidentiality of clients’ documents and audit records.
• To prepare audit schedule for the whole certification audit cycle.
• To arrange any workshop related to auditor competency and NCSB Management system requirements.
• To assist in arrangement of Internal Audit, Industrial Committee meeting activities.

JOB REQUIREMENT

• Bachelor’s Degree from a recognized University/Institute.
• Knowledge in MS ISO / MSPO.
• 2-3 years of relevant work experience.
• Excellent interpersonal and communication skills.
• Own transportation with a valid driving license.