JOB DESCRIPTION

• Implement and maintain of daily network operation (network, server) which including but not limited to.
• Network routine performance assessment, troubleshoot the network issues and outages (LAN & WAN).
• Server & Storage performance, Server Backup Plan, propose & manage new network related project with proper project management.
• Implementation of new technologies and platforms for supporting on premise network and connectivity to cloud environment.
• Participates in planning design, technical review and implementation for new systems infrastructure hardware and operating systems for new initiatives and projects within the cloud environment.
• Perform troubleshooting, identify root cause and follow up on problem resolution until completion.
• Coordinate with Pre-Sales team & end user relating to systems & information security issues.
• Assist with planning and implementing application systems upgrade.
• Document the design, operation and troubleshooting of technology platforms and procedures.
• Actively monitors and analyses user requests for hardware and network related issues.
• Troubleshoots any IT technical issues and resolves in a courteous, professional, and timely manner.
• Familiar with computer-related hardware, server, networking maintenance and Microsoft products.
• Prepares technical and documentation.
• Conduct onsite routine health check of the systems installed at customer base.
• To perform any other tasks assigned by the Management.

JOB REQUIREMENT

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• With 3 - 5 years working experience in related fields.
• Candidates with experience and leadership qualities will be considered.
• Knowledge in Cloud, LAN/WAN/Wireless environments, IT Security or Internet technology.
• Experience in Windows OS, Azure Cloud Infrastructures, Active Directory, security policies set up, backup & recovery or network equipment such as routers, firewall, switches, etc.
• Preferably possess CCNA certification with related work experience.
• Self-motivated, multi-tasking and willing to take challenges.
• Strict adherence to policies, procedures and security practices.
• Strong problem determination and solving skill.
• Ability to be a good listener and understand customers’ problems or enquires, and help them solve it.
• Good organization, analytical and troubleshooting skills.
• Willing to travel.