JOB DESCRIPTION

• Support the Business Unit in interviewing and identifying suitable candidates.
• Support the Business Unit in liaising with clients to arrange for interviews.
• Support the talent support consultants (recruiters) in administrative tasks and sourcing for candidates.
• Other Support - Administration & Data Integrity.
• Support the Business Unit in overall payroll process for our contractors.
• Submission of LHDN and other statutory related paperwork.
• Validating and verifying invoices against supporting documents (including aiding on administrative works)
• Assisting in Sales, Business development & marketing representative for existing key accounts.
• Organize, manage and develop contacts, accounts, leads and opportunities.
• Engaging with potential customer via phone calls or LinkedIn to setup a meeting with them.
• Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility.
• Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.
• Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Documents resolutions and updates self-help and staff knowledge bases.
• Identifying new business opportunities & new ways to appeal to ideal customers.
• Professionally build a positive relationship with new and current customers.
• Focusing on creating a successful brand for current and future expansion.
• Managing and updating online portals: o Websites o Google business o Social media platforms.
• Support in sales and marketing related matters and Support in advertising & promotional matters online and offline.
• Support in events, campaigns and any other matter.

JOB REQUIREMENT

• Outspoken, positive attitude, and have a good communication in English, both written and spoken.
• Teachable, committed and willing to step out of their comfort zone and able to function under high pressure situation.