Our core business is the management, operation, maintenance and development of airports. Malaysia Airports draws its revenue from aeronautical operations–aircraft landing and parking fees, passenger service charges and other airline charges–and commercial activities from airport-related services such as duty-free shops and other retail outlets, hotel operations and commercial leasing. Over the past several decades, we have developed a business model that focuses not only on the airport business but also on optimising the commercial and growth opportunities presented by the travel and aviation industry. As we move forward, our vision is to be a global airport group that champions connectivity and sustainability by delighting people and businesses with world-standard services, while delivering sustainable value to all our stakeholders. The diversification of Malaysia Airports’ business activities has not only allowed us to keep aviation charges at a competitive level but also to maintain robust returns to our shareholders. Moreover, the model has allowed us to cross-subsidise the vital, but less lucrative operations of our smaller landing strips and airports where rural communities depend on air transport to connect with the closest townships or cities, especially in Sabah and Sarawak. Malaysia Airports sees the continuing operation of these remote airbases as a crucial part of its responsibility as a worthy corporate citizen.
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