Finalize and manage business requirements for the project.
Manage the project scope for the project delivery.
Prepare, finalize and document the functional and technical design, development and process design stages of implementations including scenario design and flow mapping.
Finalize all projects related documents such as URS, SRS, SAD, UAT script, PAT script, FAT, User Manual, training manuals and any other documents required by the project.
Finalize parameter settings, configurations and testing of the proposed solution.
Conduct and facilitate User Acceptance test and functional training for the clients.
Conduct and facilitate hand holding session with customer during parallel or live run.
Other assignments as and when requested by the project manager/immediate supervisors.
Manage, guide and work together with the project team members towards achieving project completion ahead of schedule/on time.
Provide solutions or workaround for the identified project risks and issues with deliverables.
Resolve operational and technical problems in a timely manner.
Respond to customer queries and concerns promptly/according to SLA defined.
Ensure that project deliverables meet customer specifications.
Adhere to all Company policies, procedures, and business ethics codes.
Contribute ideas and efforts to achieve company objectives.
Protect and secure confidential information of the company.
Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.
Develop internal and external documentation, and formally initiate and deliver requirements and documentation.
Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.
Collaborates with project sponsors to determine project scope and vision.
Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
Works with stakeholders and project team to prioritize collected requirements.
Research, reviews, and analyzes the effectiveness and efficiency of existing requirementsgathering processes and develop strategies for enhancing or further leveraging these processes.
Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.
Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Develops and utilizes standard templates to write requirements specifications accurately and concisely.
Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders.
Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
JOB REQUIREMENT
Certification in Business Analyst / System Analyst advantage.
Edu: Bachelor’s degree in IT or Business Admin/ Computer science or any other relevant fields.
Proven experience in project management and SDLC (Waterfall and Agile)
Experience as a software development, business analysis.
Business Admin / Accounting System exposure is an added advantage.
Strong understanding of project management methodologies.
Min: 5 years experience.
Century Software (M) Sdn Bhd
Jalan SS9a/19, Seri Setia, Petaling Jaya, Selangor