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Customer Service Administrator

Nature Farm Enterprise Sdn Bhd

MYR 1,800.00 - MYR 1,800.00

JOB DESCRIPTION

We are looking for an energetic customer service administrator who has a positive, empathetic, and professional attitude toward customers at all times. The responsibilities of customer service administrators include providing helpful information by answering questions and complaints to ensure customer satisfaction.

  • Provide administrative support to ensure efficient operation of the office.
  • To perform any other duties as assigned and any other ad-hoc task required by management teams.
  • Communicating with customers through various channels such as email, phone calls, etc.
  • Acknowledging and resolving customer complaints with the best solution.
  • Build sustainable relationships and trust with customers through open and interactive communication.
  • Prepared invoices based on customer requests.
  • Strong ability to work independently with minimal supervision and be a good team player where frequent collaboration across functional teams is necessary.


JOB REQUIREMENT

  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, any field.
  • Fresh graduates are encouraged to apply.
  • Must be computer literate.
  • Ability to communicate in more than one language (English, Chinese, Bahasa Malaysia)
  • Ability to multitask, prioritize and manage time effectively.
  • Preference will be given to those who can start work immediately.

Benefits

  • EPF, SOSCO, and EIS.
  • Medical Claim.
  • Annual Leave.
  • Training provided.
  • Staff Discount.

Working hour

  • Monday to Friday: 8:30am to 6:00pm.
  • Alternate Saturday: 8:30am to 1:00pm.

Nature Farm Enterprise Sdn Bhd

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