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Technical Support Engineer
ViewQwest Management Sdn Bhd
Administrative and support service activities
Kuala Lumpur,
Kuala Lumpur
Full-time
MYR 2,500.00 - MYR 2,500.00
JOB DESCRIPTION
Provide telephone-based support to customers on network, internet and software related issues.
Identify and resolve technical problems based on pre-established guideline & documents.
Track & monitor issue raised to ensure timely resolution.
Work in a team to achieve the required KPI & SLA.
JOB REQUIREMENT
Candidate must possess at least SPM/Diploma/Advanced/Higher/Graduate Diploma/Degree from any field.
No minimum working experience in the related field is required for this position.
Training will be provided.
Good oral and written communication skills in English are required.
Confident with corresponding with clients over the phone.
Applicants must be open to work on a Shift rotation basis (8 hours per day/5 days working/ 2 days off)
Have interest to grow in the IT/ Telecommunication field.
ViewQwest Management Sdn Bhd
Suite 3-3A, Lower Level 3, The Horizon Annex Avenue 7 Bangsar South , Kuala Lumpur, Kuala Lumpur
https://www.viewqwest.com
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