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Service Technician Supervisor

Vees Kitchen Appliances Sdn Bhd

MYR 3,200.00 - MYR 3,500.00

JOB DESCRIPTION

JOB DESCRIPTION

  • Communicate with China/overseas factory on problem solving, mainly household and commercial kitchen appliances 
  • To provide technical support, specialist product information to client.
  • Using various strategies and tools to provide effective solutions to customers' concerns.
  • Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly following up on service requests and providing customer feedback.
  • Monitoring equipment and machinery performance and developing preventative maintenance measures.
  • Conducting quality assurance and safety checks on all equipment.
  • Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Providing recommendations about new features and product improvements.
  • Monitoring inventory and reordering materials when needed.
  • Conducting research and attending workshops to remain abreast of industry developments.
  • Writing reports and presenting findings to Managers and Supervisors on a regular basis.


JOB REQUIREMENT

JOB REQUIREMENT

  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic) or equivalent.
  • Required language(s): English, Bahasa Malaysia, Mandarin is a Bonus
  • At least 2 Year(s) of working experience in repairing household appliaces or related field is required for this position.
  • Need to have an understanding and / or experience on Service in huosehold appliances
  • Demands technical, numeracy, analysis and sales skills, as well as a strong understanding of industry developments, regulations and legislation.
  • Knowledge of market trend and market info.
  • Flexible, confident and able to work as part of a team or on their own initiative.
  • Possess excellent communication skills.

Vees Kitchen Appliances Sdn Bhd

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