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IT Support Technician

Rania Resources Sdn Bhd

MYR 1,800.00 - MYR 2,500.00

JOB DESCRIPTION

  • Troubleshooting a variety of computer, laptop and printer issues.
  • Installing, configuring and maintaining hardware components of a computer and network systems. 
  • Anti-virus software installation, reporting new virus files and malware removal.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
  • Basic skill in handling customers. Build and maintain a good relationship with customers.
  • Provide telephone, remote, and on-site support for clients.
  • Providing support to users and being the first point of contact for error reporting.


JOB REQUIREMENT

  • Must have at least one year of working experience in an IT Support environment.
  • Basic understanding of networking technology including LAN, WAN, DHCP, Internet access at enterprise environment.
  • Willing to travel to client sites (when necessary)
  • Basic understanding of Windows Server and other related OS server.
  • Working knowledge and understanding of Windows environments including Active Directory.
  • Candidate must possess at least Diploma/ Degree in Information Technology or related.
  • Able to start immediately would be an added advantage. 
  • Self-initiated, good attitude and willingness to learn.
  • Able to work independently with minimum supervision and a good team player.

Rania Resources Sdn Bhd

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