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IT/Office Support

Woodwing Digital Services Sdn Bhd

MYR 2,000.00 - MYR 3,500.00


Primary Role

  • Set up, configure, troubleshoot, monitor, repair and maintain network infrastructure and IT equipment from hardware to software.
  • Deal with IT vendors to propose and implement IT rollout and optimal operating condition.
  • Provide in house IT training on its proper usage.

Secondary Role

  • Coordinate issues surrounding electricity, plumbing, office renovation for the least interruption to business and production operation.
  • This job does not perform actual production work as its primary role (such as data tagging, extraction, or coordinating file transfers with publishers) but as a secondary role.

Team Work

  • Work independently or with fellow team members to troubleshoot and solve IT and production cases.
  • Work well with immediate superior, cross functional head, and engineering team.
  • Use of ticketing system (SysAdmin-Global)
  • Rendering IT specifically to services related to account administration (Email, Slack, JIRA, VPN, networking etc.)


  • Candidates must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information.
  • Knowledge in various operating systems, such as Mac OS X, Windows XP and Windows Vista.
  • Good communication skills in English (both written & spoken).
  • Willing to work in shifts. (roaster rotate for day and night shift)
  • Possess knowledge of transmission protocols like FTP.
  • At least 2 Year(s) of working experience in the related field is required for this position.
  • Fresh graduates are encouraged to apply.
  • Preferably Entry Level specialized in IT/Computer - Software or equivalent.
  • Possess knowledge of various web browsers like Mozilla Firefox, Internet Explorer and Safari.
  • Ability to learn foreign systems quickly.

Woodwing Digital Services Sdn Bhd

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