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Assistant Outlet Manager

EMART24 HOLDINGS SDN. BHD.

MYR 2,600.00 - MYR 2,600.00

JOB DESCRIPTION

Summary

Manages and assumes responsibility for all functions of Emart24 convenience shop to ensure high-quality products and customer service are delivered to ensure shop responsibility, management of operations including the execution of all company policies, procedures program, and systems.

Duties & Responsibilities

  • Provide quality products to our customers by building a system of quality with team members, which ensures each product, meets Emart24 standards and accurately reflects the customer’s order.
  • Solicit customer feedback, share feedback with the team to improve shop operations and build brand loyalty.
  • Recruit customer-focused team members maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations.
  • Ensure compliance with uniform and appearance standards, establish, and communicate performance expectations and conduct timely and effective performance reviews.
  • Coaching and developing team members to ensure the entire team is quality and customer-focused; and build an atmosphere of teamwork, energy, and fun.
  • Building shop sales through various methods by executing creative local shop marketing plans and creating a positive presence in the community.
  • Ensure food, labor, and other controllable costs stay within budget and correct any P&L line-item deviation.
  • Ensure shop always meets safety and security standards; oversee preventative maintenance and repairs when necessary.


JOB REQUIREMENT

  • Age: Must be 18 years and above.
  • At least 1-year experience in retail/F&B industry.
  • Able to converse in Bahasa Malaysia and basic English.
  • Presentable and practice good hygiene.
  • Willing to work on weekends, shifts, and public holidays.
  • Willing to work in the different outlets (within Klang Valley).

Benefits

  • Annual Leave.
  • Medical outpatient.
  • Overtime.
  • Bonus.
  • Training & Uniform provided.
  • EPF, SOCSO & EIS.

EMART24 HOLDINGS SDN. BHD.

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