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Warranty Officer

Tree Technologies Sdn Bhd

MYR 2,000.00 - MYR 2,500.00

JOB DESCRIPTION

  • Process warranty claim on timely basis for each franchise and distributor.
  • Process all warranty paper work to ensure proper documentation.
  • Verifier’s criteria require by factory and distributor.
  • Resubmit all rejected claims properly or obtain approval from Aftersales Manager.
  • Track warranty parts by tagging with work order number, date of replacement and date which part will be disposed.
  • Arrange parts to be shipped to factory, dealers or overseas dealers.
  • Files and maintains all warranty records as require by Aftersales Manager and Management.
  • Keeps informing all the bulletins and recalls.
  • Ensure all warranty claim must attached with technical incident report (TIR).
  • Communicate with service advisor, technician on all warranty technical matters before obtaining approval from Aftersales Manager.


JOB REQUIREMENT

  • Candidate must possess at least SPM, Certificate or Diploma in Automotive Engineering or equivalent.
  • At least 2-3 years’ experience in warranty operation.
  • Proficiency with basic computer skills.
  • Detail-oriented.
  • Time management skills.

Tree Technologies Sdn Bhd

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