RPA Developer designs and develops new processes and enhancements using core workflow principles within the RPA technology.
Analyze new process automation candidates, quickly assessing the feasibility and accurately estimate development effort.
Apply RPA workflow design best practices when developing or maintaining workflows.
Apply agile practices and principles to maximise business value and continuously improve the delivery of the right customer outcomes.
Review workflows developed by other RPA Developers to ensure compliance with internal control/security / audit requirements.
Provide maintenance to production workflows by ensuring second level support for workflow incidents; investigate reported errors, agree on error severity and propose resolution.
For workflow support tasks, respect SLAs agreed with business for workflow downtime.
Report issues to third level support (RPA vendor) if incidents cannot be solved by the internal team; ensure development fix, unit testing, and production deployment preparation.
Configure enhancements /change requests to already automated processes.
Work within project planning constraints, communicating any identified project risks and issues to the RPA manager accordingly.
Work collaboratively with Business Analysts and Product Owners during test phases and UAT to test, debug and overcome issues.
Execute full software development life cycle (SDLC)
Develop flowcharts, layouts and documentation to identify requirements and solutions.
Write well-designed, testable code.
Produce specifications and determine operational feasibility.
Integrate software components into a fully functional software system.
Develop software verification plans and quality assurance procedures.
Document and maintain software functionality.
Troubleshoot, debug and upgrade existing systems.
Deploy programs and evaluate user feedback.
Comply with project plans and industry standards.
Ensure software is updated with latest features.
JOB REQUIREMENT
Possesses good communication skills with the ability to present technical details to a non-technical audience.
A good team player collaborates well in cross-functional teams.
Business ability to both understand a business process from a workflow diagram and to conceptualize it as an automated solution.
Basic to an average understanding of business processes.
Technical experience in developing and testing software on a Windows platform and adhering to a structured and documented methodology.
Experience with developing and implementing automated RPA processes as a certified developer, or openness towards learning new technologies.
AirAsia
Level 18, Nucleus Tower, No 10, Jalan PJU 7/6, Mutiara Damansara, Petaling Jaya, Selangor