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Training Consultant

Cravito Group Sdn Bhd

MYR 3,000.00 - MYR 3,800.00

JOB DESCRIPTION

  • Propose training & development objectives and programs to meet business requirements.
  • Come our training audit to ensure 100% compliance on programs activation.
  • Determine individual training needs and requirements for Corporate, Franchisee, Manager, Supervisors & Outlet Crews.
  • Provides training materials to meet specific training needs.
  • To plan, organize, deploy, and conduct training required.
  • Develops, updates and amends Operation Manuals and Training Manuals regularly.
  • Create, conduct, and develop training for new joiner as per SOP Manual.
  • Develops, updates and amends training approach, material regularly.
  • Work closely with Products R&D (Research and Development) department on new menu – S.O.P, process, control, training measure, quality control and all related matters.
  • Working closely with Marketing on new promos launching related to new engagement, new products etc - S.O.P, process, control, training measure, quality control and all related matters.
  • Come out with memo regarding Operation control measure.
  • To do structured outlet visitation as per requirements and area needs.
  • To provide support on the effectiveness, efficiency, and compliance of Operation Standard.
  • Carry out store inspection to maintain high operational standards as required.
  • To justify work process, workload, and work ethic in Operation by providing simplify and easy way without jeopardizing the standards.
  • To conduct training audit to ensure 100% compliance on activation at outlets level.
  • To have 2-way learning session with outlet members to ensure everyone been updated with latest process, S.O.P and continuously receive feedback.
  • To ensure outlets comply with authority’s compliance.
  • Provides talent bank so everyone knows where to deposit their strength to other opportunities in the organisation.
  • Propose and provides motivation, seminar, or any related courses to help Operation Team build self-qualities and positive mindset.
  • To plan, organize, deploy, and conduct classes as per requirement for each level.
  • To develop, activate and assist career path for Operation Team by providing necessary learning, training and quality needed.


JOB REQUIREMENT

  • At least 3 Year(s) of working experience in the F&B Training field is required for this position.
  • Diploma/ Bachelors degree in Food Technology or any related fields.
  • Excellent written, verbal and interpersonal communication skills.
  • Young, outgoing, team player and hungry for growth.
  • Ready to challenge yourselves.
  • Able to converse in multiple language fluently & confidently.
  • Possess own transport and able to travel frequently as needed.
  • Able to speak Mandarin.

Cravito Group Sdn Bhd
  • C1-1-2, Parklane OUG Shopoffice, No.1, Jalan 1/152, Taman OUG Parklane, Kuchai Lama, Kuala Lumpur
  • https://cravitogroup.com/

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