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Customer Chat Support Executive
MRSPEEDY MALAYSIA SDN BHD
Transportation and storage
Bangsar,
Kuala Lumpur
Full-time
MYR 2,500.00 - MYR 2,700.00
JOB DESCRIPTION
Respond to issues and queries placed by couriers and customers in an empathetic and efficient manner.
Solve non-technical or technical questions or problems raised by customers or couriers via our live chat.
Identify the issues or queries of customers by good understanding and analytical thinking.
Provide good customer service with the aid of knowledge gained from the internal training and support systems.
Respond to a high level of chats while maintaining a high-quality response.
JOB REQUIREMENT
Proficient with computer software programs including MS Office suite (Word, Excel & Power Point)
Atleast 1 year experience in online marketplace of BPO's.
Excellent interpersonal and communication skills.
Data handling.
Hunger for career growth within the on demand and logistics industry.
MRSPEEDY MALAYSIA SDN BHD
UnionSpace, 29, Jalan Riong, Bangsar, Bangsar, Kuala Lumpur
https://borzodelivery.com/my/?global=1
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