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Customer Support Technical

AILS SDN BHD

MYR 3,000.00 - MYR 4,500.00

JOB DESCRIPTION

  • Act as a contact between the customer and internal staff for all support activities.
  • Provide first level technical support and advice to existing customers for our products on functionalities and features.
  • Assist in product quality assurance.
  • Assist in preparation the documentation of our products (user guide or user manual) for customer (if any)
  • Comprehensive training will be provided.


JOB REQUIREMENT

  • Candidate must possess at least Bachelor's Degree / Diploma in IT/Computer or Logistics/Transportation.
  • Preferably 2 Year(s) of working experience in the related field.
  • Required Skill(s): Written and verbal communication skills, Microsoft Office.
  • Preferably personnel specialized in IT/Computer - Software or Logistics field or equivalent.
  • Mature and pleasant personality, Team player.
  • Able to interact with different levels of people well.
  • Good follow-up skills, accountable and integrity.
  • Maintain a positive attitude, be self-driven and committed.
  • Required language(s): English and Bahasa Malaysia.

AILS SDN BHD
  • Unit 4805-02-02, CBD Perdana, Jalan Perdana, 2, Persiaran Flora, Cyber 12, Cyberjaya, Selangor
  • https://www.asolute.com/

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