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Assistant Store Manager

Legendary Fashion Trading Sdn Bhd

MYR 2,500.00 - MYR 3,500.00

JOB DESCRIPTION

Support the company vision through co-ownership and co-accountability for the overall sales, profitability, leadership and management of assigned store. Primary responsibility is to support the  Senior Store Manager / Store Manager efforts in driving supervisors and Store Associates to execute their job duties by creating a fun, challenging and rewarding culture. Assistant Store Manager is considered Store Manager in Training.

Sales Performance

  • Achieve weekly, monthly and annual comp and target goals.
  • Units Per Transaction objectives.
  • Average Dollar Sales objectives.
  • Payroll and scheduling objectives.
  • Meet sales contest objectives.

Operational Discipline

  • Maintain a great looking and functioning store.
  • Manage according to standard operating procedures.
  • Reduce shrink using company tools and resources.

Visual Execution in partnership with Visual Manager

  • Efficient and timely execution of Visual directives.
  • Maximize merchandising needs while following standards.
  • Merchandise management and flow.
  • Promote the company’s fashion forward image.
  • Maintain a clean, neat and organized store.

Team and Talent Management

  • Staffing, training, development, promotion and retention of talented people.
  • Ensure store teams execute core job responsibilities.
  • Continually improve individual and team performance.
  • Create a productive and positive team atmosphere.
  • Support the Senior Store Manager / Store Manager to provide accurate and timely employee evaluations.
  • Take timely and effective action for individual conduct and performance issues.
  • Support a culture of retention.

Customer Service

  • Lead by example all customer service standards.
  • Ensure store team commits to and executes customer service standards.
  • Effective problem solving/decision making to resolve customer issues.
  • Recognition of individual and team customer service achievements.

Responsibilities

  • Execute and support Company and Senior Store Manager / Store Manager’s business objectives.
  • Actively engage the Senior Store Manager / Store Manager on efforts towards store profitability and team performance and morale.
  • React and plan using store statistics and available visit/audit reports.
  • Ensure store expenditures fall within payroll plans and support sales goals.
  • Collaborate with the Visual Manager and Supervisors to integrate operational and visual objectives.
  • Actively ensure store is properly staffed and trained.
  • Drive a store-wide fun, exciting and rewarding culture.
  • Communicate merchandise transfer opportunities to Area Manager.
  • Keep updated on Operations and Visual Memos.
  • Ensure policies and procedures are followed.
  • Partner with Senior Store Manager / Store Manager . Manager for all outstanding-unresolved store issues.

Additional Responsibilities

  • Take on additional responsibilities as assigned.
  • Secure and maintain assigned company property.
  • Pilot and champion company test programs.
  • Support store openings, closings and remodels as needed.


JOB REQUIREMENT

  • Strong communication ability, interpersonal, written and verbal.
  • High-flexibility with schedule required.
  • Time management aptitude.
  • Delegate and follow-up appropriately and effectively.
  • Maintain confidentiality.
  • Comply with company handbooks, codes, guidelines, directives, policies and procedures.
  • Basic computer and math proficiency.
  • Leadership Dimensions: Demonstrate Integrity, Lead by Example, Plan and Execute Company Objectives.
  • Communication, Coach and Develop, and Motivate.

Legendary Fashion Trading Sdn Bhd
  • Lot 4 . 25 . 04 - 4 . 25 . 10, 168, Bukit Bintang St, Bukit Bintang, Kuala Lumpur, Kuala Lumpur
  • https://forever21.my/

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